Services we provide to buyers.

Our experience in personalizing customer service sets us apart, the objective is to save buyers time, with visits to properties that are really limited to their needs instead of all those on the market.

We know the properties we offer, since the properties are previously visited by the agents who manage them, to know all the characteristics that differentiate them. For this we offer our Exclusive Purchase Order.

We will ask you a series of questions to learn about your lifestyle, needs, tastes, activities, etc. This will help us focus on those properties that really match what the client is looking for.

Our experience in personalizing customer service sets us apart, the objective is to save buyers time, with visits to properties that are really limited to their needs and not to all those on the market. For this we offer our:

Exclusive Purchase Order

It is a personalized service, in which, after a professional interview to know every important detail for the buyer, we carry out an exhaustive search of properties, we visit those that are closest to those that the client has requested, and when we have already narrowed down the search, that is when the client comes to see the best options.

  • We will search our database and that of our colleagues
  • We will send you all the shortlists we have made and you can choose the ones you like the most.
  • We will make a few visits on your behalf, to confirm that the property is included in the shortlist.
  • We have complete documentation for the properties we manage
  • As an API, we prepare all the necessary legal documentation. In Spain, the purchasing process is more complicated than in other countries and more documentation is required, which only an expert can manage.
  • We know the properties we offer, since the properties are previously visited by the agents who manage them, to know all the characteristics that differentiate them.
  • We make technical reports with professionals, checking the urban legality, energy certificates, plans, etc.
  • We know the areas and their characteristics, so we offer properties that are located in ideal places to focus the search.
  • Our mission, focused on Customer Service, identifies us. We work honestly and with truthful information, following all the steps required by law to respect the rights and obligations of clients, as well as those of the agency’s agents.
  • Buying a property is different from that in other countries, so some agencies ask clients to hire lawyers. Golden Group Realty is a certified agency, so we offer independent legal checks, which are already included in the commission. As well as the change of ownership of supplies.
  • We accompany you to see the selected properties
  • We organize professional visits with:
    • Pre-notice and preparation of the houses before arriving.
    • Visit sheet, where the reference, time, date and place are clarified.
    • Product sheet, characteristics, photos, legal information of the property.
  • We accompany the client to the signing of the sale.
  • We manage NIE, opening of bank account and expenses of the purchase of the property.

Once you have the keys to your new property in hand, a new stage full of enthusiasm and projects begins.
To do this, we can offer you the following services:

  • Monitoring documentation, registration, inheritances, etc.
  • Change of supplies
  • Design professionals for new projects, renovations and landscaping
  • Works and renovations, construction companies, suppliers.
  • Cleaning service, we have a team that provides a professional service providing the necessary materials.
  • National and international removals.